Medical Insurance Clerks primarily perform clerical work and support of the care and treatment given to patients in a hospital, ward, clinic or other related parts of a medical facility. Medical Insurance Clerks tasks may be as a receptionist, recordkeeper, and cover other clerical duties related to patient care and treatment. In addition, they may by provide miscellaneous support to a medical staff of the medical facility.

Medical Insurance Clerks, need to be prepared as they need to know the knowledge of the medical facility's organization and their services. Such examples may include the medical facility's organization and services, the medical facility's structure, regulations governing visitors and patient treatment, practical knowledge of the standard procedures, medical records and medical terminology.